Help

ABOUT CONNECTION REQUIREMENTS
Your internet speed is important for an uninterrupted and high quality live stream experience. For the best viewing and streaming quality a minimum of 7 mbps download speed is recommended. Before the sessions, you can check your speed by clinking the link www.testmy.net/download. You can increase your connection speed by getting closer to your modem or switching you modem off and on.

LIVE STREAM
The video/audio quality and fluidity during the live stream depends on both the speakers’ and the viewers’ connections speeds. In case you experience outage or pause during the live stream, please refresh the page in your web browser.

AUDIO FEATURES
Depending on the safety & security features of your internet browser, the live broadcast can start muted. In this case, please click the loudspeaker icon at the top of the video player screen in order to unmute.

During bi-lingual sessions, you can toggle between Turkish and English using the button “TR/EN” at the bottom of your video player for your desired choice of language.

VIDEO QUALITY FEATURES
The streaming quality is automatically regulated depending on your internet service provider’s infrastructure and your connection speed. You can alter the live streaming quality using the cogwheel icon on the video player in the meeting room manually.